Last updated August 5, 2020
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The following list contains supplemental policies or documents that are expressly incorporated herein by reference.
Frontcraft is a web application designed to allow its Users to create mobile applications without any prior programming knowhow. It covers the entire app development lifecycle from prototyping a first idea to monitoring an app after release, enabling users to build, configure, test and release their cross platform app right from their browser. The mobile apps created by Users are collectively referred to herein as ("User Platform(s)").
You must be at least 13 years old to legally use Frontcraft. If you are between 13 and the local age of majority in your home territory, please ask your parent or guardian to review and approve these terms and act as supervisor during your use of Frontcraft.
In order to access the majority of Frontcraft's features, you are required to first register and create an account ("User Account"). You are solely and fully responsible for any actions that occur under your User Account and User Platforms and for any damages, expenses or losses that may result from such actions. Therefore, you are highly advised to choose a strong password and make sure to keep your login information confidential in order to prevent your User Account from being compromised.
All data provided when registering a User Account or making a purchase must be complete and correct. You are advised to use your personal or your company's email address and billing address, as they may be used by us to determine the ownership of a User Account in case of a dispute.
In the event of a dispute on User Account ownership, we reserve the right to determine the true ownership of the User Account based on the following criteria:
If we are unable to determine (in our sole discretion) the true owner of a User Account, we reserve the right to wait for the involved parties to reach a resolution before making a determination.
The following is a list of obligations that you must respect in order to use Frontcraft.
You may not use the Frontcraft for any purpose other than that for which we make it available. As a User of Frontcraft, you agree not to:
You acknowledge and agree that failing to abide by any of the rules above may result in the immediate termination of your User Account without any refund of amounts paid on our Services.
As a Frontcraft user, you are the owner of all your User Content and its Intellectual Property rights in it. This includes all images, videos, logos, text, artworks, code and other materials uploaded or otherwise transferred to Frontcraft. At no point does Luxbyte claim ownership rights on your User Content. You do agree that we may upload and store your User Content to our platform and access it in order to provide you with our Service.
Some Frontcraft Services may be subject to payment of fees in order to use them. ("Paid Services" and "Fee(s)", respectively). You agree to pay all applicable amounts that are charged on your account (e.g. for Frontcraft subscriptions, storage and bandwidth fees) and that Luxbyte may charge your selected payment method for such amounts. Your use of any payment services will be subject to the terms and conditions of the relevant payment processor.
We reserve the right to change Fees and/or payment methods at our discretion. If an existing subscription is affected by such a change, we will notify you at that time. If you received a discount or other promotional offer, Luxbyte reserves the right to automatically and without notice renew your subscription at the full applicable Fee.
Any purchases may include sales tax, including value added tax (VAT) or regional equivalent if applicable in your country. In order to determine the correct amount of VAT, we require information about your country of residence. Please make sure you give us accurate information about your country of residence. If we are unable to determine your correct country of residence, the highest level of applicable VAT will be used.
Some Paid Services contain an automatic renewal option by default in order to prevent an interruption of Service to you and your End Users. Unless this option is turned off, said Paid Services will automatically renew at the end of their subscription period for a time equal to that of the original subscription period (excluding extended periods). Such a renewal of a Paid Service will be billed at the same price of the original subscription, unless otherwise notified to you (subject to applicable Tax changes and excluding any discount provided for the first period). In cases of Renewing Paid Services, Luxbyte will try to automatically charge you the applicable Fees using your payment instrument, within up-to three (3) days before the renewal takes effect. If we fail to collect the Fees owed by you, we reserve the right to retry to collect at a later time in our sole discretion and/or suspend your User Account, without prior notice.
By purchasing a Renewing Paid Service, you acknowledge and agree that the Renewing Paid Service shall automatically renew in accordance with the above terms.
You may turn-off the auto-renewal option for Renewing Paid Services at any time via your User Account.
If you are not satisfied with a Paid Service offered by Frontcraft and would like to request a refund, please contact us at email@example.com. Please note that all refund requests are determined at our sole discretion and that approved refunds for a subscription will result in your User Account being suspended and all your User Platforms ceasing service immediately.
Please note that certain charges are not refundable. These include any additional costs collected by surpassing the soft limits of a subscription, such as app bandwidth and asset storage.
If, at any time, we receive a chargeback or other rejection of a charge for any Paid Service on your User Account ("Chargeback"), your use of the Frontcraft Services and your User Account may be automatically disabled or terminated. This will also cause any linked User Platforms to stop functioning. Therefore, we strongly encourage you to contact our customer support to clarify any concerns before filing a Chargeback.
You may terminate your User Account and Paid Services at any time via your account settings. Any active subscriptions to Renewing Paid Services will be discontinued only upon the expiration of the respective period that has already been paid.
In the case of a breach of any term of this Agreement by you or the failure to pay any due Fee, Luxbyte shall have the right to suspend (until full payment is made) or permanently terminate your User Account and any User Platforms, as well as deny you the provision of any further Services.
Frontcraft allows users to enhance their User Platforms using a number of different third party services and components, such as map services, push notification services and more (collectively, "Third Party Services"). Luxbyte offers these services via Frontcraft and does in no way endorse any such Third Party Services, nor shall we be in any way responsible or liable with respect thereto. When using any such Third Party Services, you acknowledge and agree that you do so at your own risk and responsibility.
If you witness any misconduct or abuse of our Services with regard to User Platforms, User Content or Third Party Services, that are inaccurate, offensive or illegal, please contact us at firstname.lastname@example.org. You acknowledge that no responsibility or liability shall be imposed upon Luxbyte and that we may consider acting on such a report at our sole discretion.
Luxbyte acts on copyright infringements in accordance to the Digital Millennium Copyright Act ("DMCA"). If you believe that any material, made available through User Platforms, User Content or otherwise via Frontcraft, infringes upon any copyright you own or control, please immediately notify us at email@example.com. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations.
If your User Platform or User Content is involved in a copyright infringement, Luxbyte may cancel your User Account, take your User Platform down or remove any User Content in its sole discretion, with or without prior notice to you.
Frontcraft and any of its Services are provided on an "as-is" and "as-available" basis. You acknowledge and agree that your use of our Services will be at your sole risk. To the fullest extent permitted by law, Luxbyte disclaims all warranties in connection with our services and your use thereof. Luxbyte makes no warranties about the accuracy or completeness of the content of this website or any linked websites or Services, and we shall not be liable for any of the following:
We do not warrant, endorse or assume liability for any product or service offered by any third party via our Services or any hyperlinked websites. We will not be a party to or in any way be responsible for monitoring any transaction between you and any third party services.
Notwithstanding anything to the contrary in the foregoing, in no circumstances may Luxbyte be considered as a "publisher" of any User Content, does not in any way endorse any User Content, and assumes no liability for any User Content uploaded, posted, published or made available by any User or any other party through Frontcraft. Furthermore, Luxbyte shall not be liable for any mistakes, defamation, obscenity, pornography, incitement or any other unlawful or infringing User Content uploaded to Frontcraft.
To the fullest extent permitted by law in each applicable jurisdiction, in no event will Luxbyte or its directors, employees or agents be liable to you or any third party for any direct, indirect, incidental, special, punitive, exemplary or consequential damages whatsoever arising from your use of our Services. Notwithstanding anything to the contrary in the foregoing, our liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us up to six (6) months prior to any cause of action arising.
You agree to defend, indemnify and hold harmless Luxbyte, its officers, directors, employees and agents, from and against any and all losses, liabilities, claims, damages, obligations costs, debt and expenses including reasonable attorneys’ fees arising from any of the following:
You and we agree that your use of Frontcraft, our Services, any User Platforms and any issues arising out of them, will be governed by and interpreted according to the laws of Luxembourg and any dispute regarding it will be exclusively under the jurisdiction of the courts of Luxembourg. In any legal claim under this User Agreement, the side which wins will be entitled to its legal fees and expenses.